WHY
DSD LABORATORIES
.....
We have been in business for over 30 years. DSD's
prevailing philosophy that,
"No job is complete until the customer is satisfied",
retains our high industry status and recognition.
DSD LABORATORIES KEY DIFFERENTIATORS
- 1.
HIGH END INFORMATION TECHNOLOGY COMPANY WITH OUTSTANDING QUALS IN
:
a. Security Engineering
b. Transformation Services to include CBT training,
coaching and facilitation
c. Applications & Software Engineering
- 2.
EXCEPTIONAL CONTRACT PERFORMANCE ASSESSMENT
REPORTS (CPARs)
- 3.
CORPORATE CERTIFICATIONS
a. S/W Eng Institute (SEI) Capability Maturity
Model-Integration (CMMI) certified level 3.
b. Int’l Organization for Standards (ISO)
9001
c. Nat’l Information Assurance Partnership
(NIAP) National Security Agency/Nat’l Institute of
Standards and Technology (NSA/NIST)
- 4.
EMPLOYEE CERTIFICATIONS
a. 40+ Six Sigma Black/Master Black/Green Belts
b. Air Force Smart Ops 21st Century (AFSO 21) (Level
1 and Level 2)
c. Business Process Re-engineering (BPR), LEAN
& Change Mgmt
d. Certified Information System Security Professionals
(CISSPs) and Information System Security Engineering Professionals
(ISSEPs)
e. Certified Computer Examiners (CCEs)
f. Licensed Penetration Testers (LPT)
g.
Enterprise Architecture (EA) includes System Architect & ProVision5.
h. Project Management Professional (PMP)
-
5. AUTOMATED MANAGEMENT TOOLS/PROCESSES
a. Deltek
b. Earned Value management
- 6.
STANDARD DESKTOP SECURITY ARCHITECTURE CONTRACT
a.
Developed for
USAF as a prototype for Goverment-wide use.
HOW
DO WE MAKE THIS HAPPEN?
OUR EMPLOYEES
....
• Know how to interface with their customers
- this is reflected in the high percentage of unsolicited
.. letters of commendation and acknowledgement.
• Are highly educated, highly skilled and highly motivated.
• Average a master degree in their field with additional specialized
training.
• Are typically trained in the latest tools, processes and methodology.
• Work ethic reflects the premise that customer satisfaction is
mandatory.
OUR MANAGEMENT
......
• Believes
in the business model that high employee retention is required for repeat
business.
.. Customers like doing business with people
they know and trust.
• Enforces low overhead - No "fluff", it keeps our cost
reasonable and offers the best value to our customer.
• Provides above average employee compensation packages. High fringe
benefits are a factor that is
...reflected in our high employment retention
rate of over a 97 percent average during the last five years.
...(industry average is 83%). This used
not only for employee retention but also as a recruitment in hiring
... highly motivated talented people.
• Targets the appropriate end of the business market.
• Know our people are our greatest asset.
• Mandate a single point of contact for all programs. This person
is responsible to both the customer
...and DSD upper management. He or she
knows that a job well done is reflected in their financial
...compensation and recognition.
• Policy dictates a "Cradle to grave responsibility and authority"
to site managers who make it happen!
• Satisfies and exceeds customer expectations yielding repeat business.
With 80 percent of our yearly
...business from repeat customers.
"We are not always the least expensive, but we are
always your best value."
OUR CUSTOMERS SELECT US BECAUSE OF OUR MISSION
.....
......
• DSD understands that you, our customer
have many choices available to you.
• We recognize that you require and
expect excellence.
• In addition, we realize that ability alone doesn't make a program
successful, it takes sincerity, loyalty,
...enthusiasm and cooperation.
• DSD delivers to our customers a competitive best value proposition
based on a professional, stable
...and skilled work force, using highly
motivated employees and responsible management.
This
is why our trusted customers select and retain DSD Laboratories
as their contractor of choice.
|
|
.......
| High employee retention is required for repeat business. |
| DSD
recognizes you expect excellence. |
|
