Why DSD 2017-04-05T13:55:54+00:00

Why DSD Laboratories?

For over 39 years, DSD’s philosophy upholds our high industry status and recognition:

“The job is not finished until the customer is satisfied”

Company Certifications

cmmi - level 3

CMMI – Level 3

Appraised since 2008

System Engineering Institute (SEI) Capability Maturity Model Integration (CMMI) is a process improvement training and appraisal program and service administered by SEI and required by many DoD and U.S. Government contracts, especially in software development and Information Technology support services. CMMI is about standardizing and improving processes and procedures across a company group, division, project, or at the corporate level. It is aimed at improvement across entire organization or project effort to support corporate efficiencies, help become more competitive, and increase profitability.  SEI defines the following CMMI maturity levels for processes: Initial, Managed, Defined, Quantitatively Managed, Optimizing.  Having formally appraised processes has helped DSD improve our critical corporate processes associated with everything from proposal management to employee training and was instrumental in winning the Alliant SB and Netcents-2 SB Contracts. DSD Laboratories has been CMMI appraised since 2008, starting out with CMMI Level 2 and then Level 3 for Software Development and

cmmi - level 3

ISO 9001

Certified since 2007

ISO 9001 is a quality management system that can be integrated into any business. It is focused on ensuring the business delivers a consistent level of quality to its customers by having well defined and regularly reviewed processes and procedures.  There are no grades of competence within ISO 9001 – either a company is certified (meaning that it is committed to the method and model of quality management described in the standard) or it is not. In this respect, ISO 9001 certification contrasts with measurement based quality.

cmmi - level 3

Change Management – ADKAR Methodology

Certified since 2001

DSD selected Prosci’s ADKAR Methodology to adopt and incorporate into our service offerings.  DSD expertise in Change Management leads organizations successfully through incremental and radical changes, resulting in sustainable change and agile organizations.

Prosci’s change management methodology has become one of the most widely used approaches for managing the people side of change in corporations and government. Today, more than three-quarters of Fortune 100 companies are using Prosci’s change management models and tools.

cmmi - level 3

Change Management – AIM Methodology

Certified since 2001

DSD understands that in change management, one size does not fit all.  DSD pursued and obtained certification in IMA’s Accelerating Implementation Methodology (AIM).  AIM is a practical, repeatable change management framework that ensures business-critical projects are implemented to achieve the maximum benefit in the shortest amount of time.   While many organizations focus resources on the technical and business processes, the greatest risk for failure or sub-optimization is actually on the human side of the equation. The AIM change management methodology brings the same kind of discipline typically reserved for technical and business objectives to these human elements.

Professional Qualifications

DSD Labs has an excellent mix of experienced and skilled professionals, resulting from a core principle of continuous professional development through tuition reimbursement and specialized training courses. Our employees:

  • Know how to interface with their customers as evidenced by the high percentage of unsolicited letters of commendation and acknowledgement.
  • Have obtained on average an advanced degree or certification in their field.
  • Are trained in the latest tools, processes and methodology.
  • Have a conscientious work ethic that reflects the premise that customer satisfaction is of foremost priority.

DSD believes in the business model that high employee retention is required for repeat business.  Customers like doing business with people they know and trust. DSD provides above average employee compensation packages. High fringe benefits are a factor that is reflected in our high employment retention rate of over a 97 percent average during the last five years (industry average is 83%).

DisciplineCertification
Cybersecurity- Certified Information System Security Professional (CISSP)
- Information System Security Engineering Professional (ISSEP)
- Security +
- Certified in Risk and Information Systems Control (CRISC)
- Federal IT Security Professional-Auditor (FITSP-A)
- Certified Secure Software Lifecycle Professional (CSSLP)
- Certified Computer Examiner (CCE)
- Offensive Security Certified Professional (OSCP)
- Certified Authorization Professional (CAP)
- Microsoft Certified Systems Engineer: Security (MCSE +S)
Project Management- Project Management Professional (PMP)
IT Service Management
- Information Technology Infrastructure Library (ITIL)
Continuous Process Improvement
- Six Sigma (Master Black Belts, Black Belts, Green Belts)
- Air Force Smart Ops 21st Century (AFSO 21) (Level 1 and Level 2)
Enterprise Architecture
- Enterprise Architecture (EA) includes System Architect & ProVision5
Development, Engineering & Operations
- A+
- COMPTIA Network Security Plus
Cisco Certifications
- CCNA - Routing and Switching
- Certified Network Professional
- Certified Network Entry Level
Microsoft Certifications
- MTA IT Infrastructure
- MCSE Desktop Infrastructure Solutions Expert
- Microsoft Certified Systems Engineer: Security (MCSE +S)
- Microsoft Certified Systems Administrator: Security (MCSA +S)
- Microsoft Certified Professional (MCP)
Contract Management
- Certified Professional Contracts Manager

Additional Key Differentiators

Exceptional Contract Performance Assessment Reports (CPARs)

DSD’s commitment to excellence is evident in its exceptional assessments from its customers, ranked in the top tier of performance regularly.  For examples of DSD Laboratories exceptional CPARs CLICK HERE

Continuous Process Improvement

We are always improving DSD operational processes to tailor and improve services to customers and to drive down costs. DSD enforces low overhead – no “fluff“ – to keep our cost reasonable and offer the best value to our customer.

  • Deltek
  • Earned Value Management
  • Forms Automation

DSD Labs Contracting Excellence

DSD possesses the required capabilities to provide extensive depth and experience in the area of contract management & administration.  Over the past 39 years, we have successfully supported numerous small and large business and Government organizations by performing many types of services required to manage the lifecycle of contracts from cradle to grave.

These services include core competency activities including, but not limited to proposing and managing ID/IQ schedules, issuing NDAs and Teaming Agreements, developing detailed cost proposals to support RFP responses, issuing subcontracts, final delivery of proposals, tracking contract  “burn rate”, performing contract closeouts and submitting all required deliverables on time.  Through this performance, DSD has developed very successful processes and methods to monitor the contract relationship, address any related issues, and furthermore incorporate any lessons learned into necessary changes or modifications to future contracts, and ensure that all parties meet or exceed each other’s expectations.

DSD contracting personnel stand ready to support all Government, Prime Contractor and Subcontractor requirements.